SSE Swalec
SSE Swalec is a trading name of OVO Electricity Limited and OVO (S) Gas Limited (both members of the OVO Group). Along with their other energy brands, SSE Scottish Hydro, SSE Southern Electric, SSE Atlantic, SSE, and SSE Airtricity, serve customer accounts across England, Scotland, Wales and Ireland.
Customer Charter
SSE Swalec believes in making energy simpler, more transparent and better value for customers. SSE Swalec was the first energy company to simplify tariffs. First to stop doorstop selling in GB. And first to launch a Customer Charter.
This is what their new Customer Charter is all about. Following conversations with customers, and their independently chaired Customer Forums, SSE Swalec has identified the areas customers want them to focus on:
Making life easier for them
Finding ways to save them money
Helping them when they need SSE Swalec most
Customer Charter
SSE Swalec believes in making energy simpler, more transparent and better value for customers. SSE Swalec was the first energy company to simplify tariffs. First to stop doorstop selling in GB. And first to launch a Customer Charter.
This is what their new Customer Charter is all about. Following conversations with customers, and their independently chaired Customer Forums, SSE Swalec has identified the areas customers want them to focus on:
Making life easier for them
Finding ways to save them money
Helping them when they need SSE Swalec most
SSE Swalec currently have the following tariffs available for switching to:
| Tariff Name | Variable Tariff | Fixed Rate Tariff | Terms & Conditions | Exit Fees | |
|---|---|---|---|---|---|
| Tariff name Online Energy v5 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months | |
| Tariff name SSE 1 Year Fix & Protect | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months from supply start date | |
| Tariff name SSE 1 Year Fix & Protect | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months | |
| Tariff name SSE 1 Year Fix v2 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name SSE 2 Year Fix v4 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name SSE Fix and Control v2 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £75.00, 24 months | |
| Tariff name SSE Fix and Fibre v2 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Standard | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Standard Pay As You Go | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Standard PAYGO SMETS2 | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees |
SSE Swalec have previously offered the tariffs for sale. You cannot switch to these any more but could still be on these:
| Tariff Name | Variable Tariff | Fixed Rate Tariff | Terms & Conditions | Exit Fees | |
|---|---|---|---|---|---|
| Tariff name 1 Year Fix | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name 1 Year Fix and Drive | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name 1 Year Fix and Fibre v2 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months | |
| Tariff name 1 Year Fixed v16 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months from supply start date | |
| Tariff name 1 Year Fixed v16 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months | |
| Tariff name 18 Month Fix and Fibre | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name 2 Year Fix | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name 2 Year Fix and Control | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £75.00, 24 months | |
| Tariff name Avios Standard | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Collective 1 Year Fixed v11 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name Collective 1 Year Fixed v11 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months | |
| Tariff name Collective 1 Year Fixed v7 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months | |
| Tariff name Energy Assist | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Energy Assist - Avios | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Energy Assist - Energyplus Argos | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Energy Assist - Moneysavers | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name energyplus Argos Standard | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Exclusive 1 Year Fix v9 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name Exclusive 1 Year Fix v9 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months | |
| Tariff name Exclusive 1 Year Fixed v4 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name Exclusive 1 Year Fixed v4 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months | |
| Tariff name Exclusive 1 Year Fixed v8 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name Exclusive 1 Year Fixed v8 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months | |
| Tariff name Fix 2020 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 49 days before the end of your contract | |
| Tariff name Fix 2020 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 49 days before the end of your contract | |
| Tariff name M&S Energy Assist | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Moneysavers | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Online Energy | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name Online Energy | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months | |
| Tariff name Online Energy v2 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name Online Energy v2 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months | |
| Tariff name Online Energy v3 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months | |
| Tariff name Online Energy v4 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months | |
| Tariff name SSE 1 Year Fix | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name SSE 1 Year Fix Renew v2 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months | |
| Tariff name SSE 2 Year Fix | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name SSE 2 Year Fix v2 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name SSE 2 Year Fix v3 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name SSE 2 Year Fixed v2 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name SSE 3 Year Fixed v3 | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name SSE Fix and Control | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £75.00, 24 months | |
| Tariff name SSE Fix and Fibre | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Standard (WHD) | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees |