SSE Swalec
SSE Swalec is a trading name of SSE Energy Supply Limited and Southern Electric Gas Limited (both members of the SSE Group). Along with their other energy brands, SSE Scottish Hydro, SSE Southern Electric, SSE Atlantic, SSE, and SSE Airtricity, serve customer accounts across England, Scotland, Wales and Ireland.
Customer Charter
SSE Swalec believes in making energy simpler, more transparent and better value for customers. SSE Swalec was the first energy company to simplify tariffs. First to stop doorstop selling in GB. And first to launch a Customer Charter.
This is what their new Customer Charter is all about. Following conversations with customers, and their independently chaired Customer Forums, SSE Swalec have identified the areas customers want them to focus on:
• Making life easier for them
• Finding ways to save them money
• Helping them when they need SSE Swalec most
Customer Charter
SSE Swalec believes in making energy simpler, more transparent and better value for customers. SSE Swalec was the first energy company to simplify tariffs. First to stop doorstop selling in GB. And first to launch a Customer Charter.
This is what their new Customer Charter is all about. Following conversations with customers, and their independently chaired Customer Forums, SSE Swalec have identified the areas customers want them to focus on:
• Making life easier for them
• Finding ways to save them money
• Helping them when they need SSE Swalec most
SSE Swalec currently have the following tariffs available for switching to:
| Tariff Name | Variable Tariff | Fixed Rate Tariff | Terms & Conditions | Exit Fees | |
|---|---|---|---|---|---|
| Tariff name Fix & Shop v3 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months from supply start date | |
| Tariff name Fix & Shop v3 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months from supply start date | |
| Tariff name Fix 2020 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 49 days before the end of your contract | |
| Tariff name Fix 2020 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 49 days before the end of your contract | |
| Tariff name SSE 1 Year Fixed v12 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months from supply start date | |
| Tariff name SSE 1 Year Fixed v12 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months from supply start date | |
| Tariff name Standard (paper billing) | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Standard (paperless billing) | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Standard Pay As You Go | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees |
SSE Swalec have previously offered the tariffs for sale. You cannot switch to these any more but could still be on these:
| Tariff Name | Variable Tariff | Fixed Rate Tariff | Terms & Conditions | Exit Fees | |
|---|---|---|---|---|---|
| Tariff name Avios Standard | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Collective 1 year Fixed v2 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 49 days before the end of your contract | |
| Tariff name Collective 1 year Fixed v2 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 49 days before the end of your contract | |
| Tariff name Collective 2 Year Fixed (paper) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 49 days before the end of your contract | |
| Tariff name Collective 2 Year Fixed (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 49 days before the end of your contract | |
| Tariff name energyplus Argos Standard | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Exclusive 1 Year Fixed (paper) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 49 days before the end of your contract | |
| Tariff name Exclusive 1 Year Fixed (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 49 days before the end of your contract | |
| Tariff name Moneysavers | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name SSE 1 Year Fixed v10 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name SSE 1 Year Fixed v10 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name SSE 1 Year Fixed v11 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name SSE 1 Year Fixed v11 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name SSE 1 Year Fixed v7 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name SSE 1 Year Fixed v7 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name SSE 1 Year Fixed v8 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name SSE 1 Year Fixed v8 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name SSE 1 Year Fixed v9 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name SSE 1 Year Fixed v9 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £30.00, 12 months from supply start date | |
| Tariff name SSE 2 Year Fix & Shop (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months from supply start date | |
| Tariff name SSE 2 Year Fix & Shop (paperless bill) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months from supply start date | |
| Tariff name SSE 2 Year Fix & Shop v2 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months from supply start date | |
| Tariff name SSE 2 Year Fix & Shop v2 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 12 months from supply start date | |
| Tariff name SSE 2 Year Fixed (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 49 days before the end of your contract | |
| Tariff name SSE 2 Year Fixed (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 49 days before the end of your contract | |
| Tariff name SSE 3 Year Fixed Price (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 49 days before the end of your contract | |
| Tariff name SSE 3 Year Fixed Price (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 49 days before the end of your contract | |
| Tariff name SSE 3 Year Fixed Price v2 (paper billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 49 days before the end of your contract | |
| Tariff name SSE 3 Year Fixed Price v2 (paperless billing) | Variable Tariff No | Fixed Rate Tariff Yes | Terms & conditions View here | Exit Fees £25.00, 49 days before the end of your contract |