SSE Atlantic
SSE Atlantic is a trading name of OVO Electricity Limited and OVO (S) Gas Limited (both members of the OVO Group). Along with their other energy brands, SSE Swalec, SSE Southern Electric, SSE Scottish Hydro, SSE, and SSE Airtricity, serve customer accounts across England, Scotland, Wales and Ireland.
Customer Charter
SSE Atlantic believes in making energy simpler, more transparent and better value for customers. SSE Scottish Atlantic was the first energy company to simplify tariffs. First to stop doorstop selling in GB. And first to launch a Customer Charter.
This is what their new Customer Charter is all about. Following conversations with customers, and their independently chaired Customer Forums, SSE Atlantic have identified the areas customers want them to focus on:
• Making life easier for them
• Finding ways to save them money
• Helping them when they need SSE Atlantic most
Customer Charter
SSE Atlantic believes in making energy simpler, more transparent and better value for customers. SSE Scottish Atlantic was the first energy company to simplify tariffs. First to stop doorstop selling in GB. And first to launch a Customer Charter.
This is what their new Customer Charter is all about. Following conversations with customers, and their independently chaired Customer Forums, SSE Atlantic have identified the areas customers want them to focus on:
• Making life easier for them
• Finding ways to save them money
• Helping them when they need SSE Atlantic most
SSE Atlantic have previously offered the tariffs for sale. You cannot switch to these any more but could still be on these:
| Tariff Name | Variable Tariff | Fixed Rate Tariff | Terms & Conditions | Exit Fees | |
|---|---|---|---|---|---|
| Tariff name Atlantic Standard | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Atlantic Standard Pay As You Go | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees | |
| Tariff name Energy Assist | Variable Tariff Yes | Fixed Rate Tariff No | Terms & conditions View here | Exit Fees No exit fees |