GEN4U has ceased to trade. Ofgem, the energy regulator, is appointing Octopus Energy as the new supplier for its customers.
Customers need not worry, their supplies are secure and credit balances are protected.The idea to set up GEN4U (gas & electric nationally) was nurtured through a combination of the desire to see cheaper energy bills for customers with the best possible customer service. It was also created to offer customers their power from the best and where possible cleanest forms of energy with a minimum impact on customers' bills & the environment.
GEN4U believe in using technology to improve the customer journey and to make it the best possible service they will receive. GEN4U work with the customer in the forefront of their thoughts, believing in critical & first principle thinking when making a decision to ensure their practices are customer focused.